Customer Testimonials

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DealerRater Jun 21, 2022

Excellent service!! ,best in all west texas!!,superfriendly service at his best!!you could not get better service !!😊

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DealerRater Jun 16, 2022

Great Sales man! Handled our account perfectly and had no trouble getting our first 2 trucks.

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DealerRater Jun 15, 2022

Thank you for taking care of my new vehicle. Great service, Carl Beale kept me informed of service status and when service was finished. Everyone working there was pleasant to talk with, reflecting on how much they enjoy the company they work for.

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DealerRater Jun 8, 2022

Great service and very prompt! Everyone was friendly and made every effort to please the customer.

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DealerRater Jun 3, 2022

Great experience purchasing my lease from Kathryn Trujillo drove away in my new car in reasonable time.

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DealerRater Jun 2, 2022

Allen was a great salesperson he was very helpful and patient with us in our search for a new vehicle and made it super simple.

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DealerRater May 27, 2022

I had a great experience purchasing my 3rd vehicle from Sewell. Wes Mitchel, Daniel Bright and Daniel Rodriguez made it the process so easy and quick! Daniel R. took his time to explain all my new vehicles’ features and I really appreciated that!

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DealerRater May 27, 2022

Thank you so much getting air conditioner repaired. Carl Beale was so accommodating the problem And I thank the mechanic I received my car in a one day. I appreciate this so much

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DealerRater May 18, 2022

Great Service from Josh Hartung. I am always happy to have Josh as my service advisor. He is very cordial, professional and keeps me up-to-date throughout the process.

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DealerRater May 15, 2022

Great people to work with! Easy process, in and out very quickly. Will buy from them again.

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DealerRater May 13, 2022

Excellent service very helpful on purchase's of vehicle's courteous staff Daniel Lopez was very helpful thru the whole process and keeping us informed when are vehicle's would be in.

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DealerRater May 12, 2022

Adrian is a great person to work with, he was patient, he listened to what I wanted and kept me up to date with my truck. I would recommend Midland Buick GMC to anyone needing a new or used vehicle.

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DealerRater May 12, 2022

The service representative that I spoke with excellent customer/interpersonal skills, likely innate not taught

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DealerRater May 10, 2022

Sewell Buick GMC has really improved its service department and I am very happy with my oil change and tire rotation. Great job Sewell!

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DealerRater May 3, 2022

Excellent buying experience. I have purchased close to 20 vehicles from this organization and the experiences have all been great.

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DealerRater Apr 26, 2022

Very courteous and professional staff. Service person that assisted me answered my questions and showed me how to program a couple of settings.

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DealerRater Apr 13, 2022

A very pleasant experience with Carl and with Isabella, the shuttle driver.Explained the procedure clearly.

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DealerRater Mar 31, 2022

Daniel Lopez was very helpful in our new vehicle purchase, guiding us through all options of inventory and what was in transit.

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DealerRater Mar 23, 2022

Excellent service! We found what we were looking for with a super smooth process from start to finish. Even one week later dealership called to check up on us. Thank you!

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DealerRater Mar 23, 2022

Ver professional, friendly, I was treated like I was the only customer, which is the philosophy we have at my company on how we treat our customers. I purchased a 2022 Corvette, which I had been looking for for several months all over the country and was very happy to find it here in Midland.

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DealerRater Mar 15, 2022

Great experience! Everyone was very helpful, will definitely be coming back for my next vehicle purchase!

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DealerRater Mar 15, 2022

Very friendly staff interested in you as a person listen to what you had to say and tried every way they could do get what you’re wanting and then keep you informed after you had ordered a vehicle let you know where it was what was going on and all that every step of the way very very good experience with everything married with the sales and even with the one I’ve been in earlier at the service department thank you very much

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DealerRater Mar 15, 2022

My Buick is a gift from God and Andy was the angel that delivered it to me. My buick is everything I wanted.

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DealerRater Mar 11, 2022

I bought from Andrews location because the service manager takes good care of my needs and the salesman is also customer oriented

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DealerRater Mar 3, 2022

We were very satisfied with the service received. We will continue to use Sewell for our automotive needs.

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DealerRater Feb 10, 2022

Excellent service. Very proficient, and extremely courteous. Elisabeth was awesome. Thank you for making this a pleasant experience

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DealerRater Feb 3, 2022

Have new 2021 GMC - has 1,000 miles and it is great!! Katy was my closer and all went well - pt nose guard and cover on this week.

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DealerRater Feb 2, 2022

Very satisfied with my experience at this dealership. From start to finish the staff were very nice and helpful. My salesman was awesome, he did not push me into sale and was very knowledgeable on the vehicle. The process was very quick, did not have to wait forever.

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DealerRater Feb 1, 2022

Service at this dealership has dramatically improved! Fast, friendly, great communication, quality repair work. Thanks!

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DealerRater Jan 25, 2022

First off, I was acknowledge immediately by Elizabeth. I did not have to wait and wonder if I was invisible. She directed me to the proper place I needed to go and they quickly got me scheduled for a oil change. I had questions and they directed me to Carl and he immediately found the answers to my questions. Bottom line I never had to wait around wondering if anyone was going to help me or not. Everyone was very friendly and they accomplished this while remaining professional. Is it naive of me to hope this kind of Customer Service ...

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DealerRater Jan 21, 2022

The service was fast, friendly, and I will come back here any time my vehicle needs service!

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DealerRater Jan 20, 2022

Excellent service from start to finish. Began the process online and was in and out of the dealership in about half an hour.

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DealerRater Jan 15, 2022

The staff was very polite and helpful. Had other questions other than my oil change and the employee was very helpful. Got there 30 minutes early and they had my car done by the time of my actual appointment. Great employees, very friendly, and am coming back. Thank you

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DealerRater Jan 11, 2022

Very satisfied with the professional staff ! Had a recall and they repaired problem in no time at all. Also had a tire issue and as promised, they came thru for us. Good Job Guys !

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DealerRater Jan 11, 2022

Every time I deal with anyone at Sewell Ford or Sewell GMC I can honestly say I am given a true VIP treatment. Always a smile on their faces! I will never go anywhere else!

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DealerRater Jan 6, 2022

I have always been treated warmly and respectfully when visiting this dealership. Their service department does attempt to address needs appropriately and timely. Most of the time after a service call my car has been washed and ready and waiting.

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DealerRater Jan 5, 2022

I was really happy they got me in before March thank you very much I appreciate it

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DealerRater Jan 2, 2022

Friendly staff and a painless and swift transaction. Adrian took good care of us even though we are from out of town.

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DealerRater Dec 28, 2021

People were real easy to work with and car is all we ever wanted to have

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DealerRater Dec 25, 2021

A+ A+ A+ A+ A+ . Everything was as promised and I am grateful.thank you

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DealerRater Dec 23, 2021

Did warranty work on the airbag for recall. Easy to make an appointment. Completed in timely manner.

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DealerRater Dec 23, 2021

Fast and friendly service. Brought my vehicle in fro regular services, 100k mile check up, oil change and tire rotation. Carl communicates well with clients.

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DealerRater Dec 19, 2021

Thanks for your help I do appreciate your help And sticking to your word Thanks

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DealerRater Dec 19, 2021

My experience was fabulous. The surrounding was clean. Staff was personable. My salesmen were the best. They catered to my needs and situation and translated that to the finance person who expertly made the deal happen. It was the best car experience I ever had.

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DealerRater Dec 17, 2021

Joann Davidson has always been very helpful, considerate, and professional , I have purchased other vehicles in the past from her and will continue to purchase more in the future.

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DealerRater Dec 10, 2021

Carl Beale was quick and very attentive to my needs regarding my vehicle. I can in with issues on my Ford vehicle and although it is a Cadillac dealership Carl provided excellent service. Thank you, Carl!

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DealerRater Dec 2, 2021

Everyone was great to work with, I felt like they did everything they needed to in order to make our experience perfect!

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DealerRater Nov 18, 2021

Very satisfied, and excellent customer service, in and out service very friendly polite will definitely be back

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DealerRater Nov 17, 2021

Great service all around, I will definitely be buying again from this salesman and dealership!

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DealerRater Nov 15, 2021

They were able to fit me in on a Saturday, which works best for me since I live 70 miles away. Super quick work on the oil change.

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DealerRater Nov 10, 2021

Was efficient on trying to get me in a car with all my credit problems.

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DealerRater Nov 7, 2021

VIP STICKERS. Are they just for show or what are they good for anything at all.

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DealerRater Oct 13, 2021

Great Service! Very friendly and fast service. Very pleasant dealing with all of them. Very Happy

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DealerRater Sep 29, 2021

I would definitely recommend this dealership but only because of the service department. Clearly Outstanding.

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DealerRater Sep 23, 2021

The staff went overboard to greet and welcome me. They kept me informed of the service progress and the work was performed in a timely and professional manner.

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DealerRater Sep 19, 2021

Friendly staff, always helpful. Would recommend anyone to bring their vehicle in here for service

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DealerRater Sep 16, 2021

Good service and helpful service advisors every time I bring my truck in for work.

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DealerRater Sep 13, 2021

I have bought 7 vehicles over the years at this dealership and they always treat me with respect and take care of my vehicle needs. See Justin Lara he will always treat you right.

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DealerRater Sep 6, 2021

I had an excellent experience dealing with the sales and finance people at Sewell GMC Midland. I would highly recommend anyone looking for a new truck or car to call this dealership.

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DealerRater Sep 5, 2021

The attention that Adrian give me was really good and the service and speed of the deal was really good counting that I was in a hurry. Overall excellent experience

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DealerRater Aug 20, 2021

Very pleased with Service tech I did not have an appointment and he very willingly accommodated me very good service. Waiting room and office was clean.

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DealerRater Aug 19, 2021

The staff was easy to work with, responsive and friendly. They were very supportive in helping purchase and finance the new vehicle. Appreciate the support!

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DealerRater Aug 6, 2021

Excellent service. The Sewell family of car dealers is top notch! Even though i bought my GMC in Ft Worth, the people at Sewell GMC in Midland Texas treat me like family. I've never had better service at a car dealer.

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DealerRater Aug 1, 2021

Salesman was very professional and thorough with all that he did for us. There were a shortage of pickups secondary to the chip shortage and he was able to find us a vehicle we like very much.

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DealerRater Jul 15, 2021

Service has gotten much better and faster since Sewell took over. This was the quickest I have ever been in and out for routine maintenance. Carl was very courteous and helpful.

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DealerRater Jul 11, 2021

Very pleased with the service I received on a short notice and the help from the service department. Also appreciated that they took the time to clean the car.

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DealerRater Jul 10, 2021

This dealership has taken care of my car since purchase. Even though it has changed hands, they have honored the previous agreement and done all my maintenance thus far

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DealerRater Jul 9, 2021

I was there by appointment and the car was finished quickly and professionally. The service department left my Cadillac clean and ready to put back into service..

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DealerRater Jul 1, 2021

The sales person, Daniel Lopez, was excellent, wasn’t pushy and made sure I got the vehicle I wanted.

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DealerRater Jun 24, 2021

I like the courtesy vehicles they provide when needed, or a ride to work when a courtesy vehicle is not available. Their staff is nice and enjoyable to work with. Quality service!

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DealerRater Jun 7, 2021

Excellent customer service, the time it took to complete the deal, working with my trade, and then they delivered it to my home. Highly recommend.

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DealerRater Jun 3, 2021

I do not wish to make a public comment; therefore, I am not going to say much of anything. I have no complaints about the experience

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DealerRater May 30, 2021

Steve James is a fantastic person to deal with. He has a great attitude & pays attention to all the details. Highly recommend him. His work ethic is spot on.

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DealerRater Apr 24, 2021

Walked in ,, I stated that I had an appointment ,, Billy had my profile pulled up , conferred what was to be completed ,, walked around my truck , signed the papers ,, done , called to let me know the status and again when work was completed.

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DealerRater Apr 23, 2021

Took in for Complimentary 1st Oil Change, Employees were Super Nice to My Wife, Service was Completed in a Timely Fashion, Received Update Text Message when Completed as well as Phone Call

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DealerRater Apr 15, 2021

Amazing experience. 100% service given. I felt like family. Definitely will recommend to friends and family. My sales associate rocked and my finance guy went above and beyond his job.

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DealerRater Apr 14, 2021

Their customer service was beyond expectations! The sales representative explained in detail all the features associated with the vehicle, he was extremely knowledgeable. The purchase was quick and easy...by far the best experience in purchasing a new vehicle!

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DealerRater Apr 2, 2021

I believe that Daniel Rodriguez and Michael Cummins took care of business in a very professional manner. They were nice to work with and did so in a timely manner. Good job

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DealerRater Mar 26, 2021

I felt the entire team Justin Lara, Daniel Rodriguez and Michael Cummins took care of business the way I expected. I was very pleased and would make the trip again if I had to.

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DealerRater Mar 18, 2021

Very courteous with me. Finished in a timely manner and actually did not charge me for the service even though it was not in my sales contract. Great job, will definitely be back again.

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DealerRater Mar 17, 2021

The staff that includes Brandon and C.T. were professional, knowledgeable and helpful. They made my experience pleasant. Brandon was helpful from the beginning to the purchase. I would highly recommend Sewell.

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DealerRater Mar 17, 2021

Had appointment @ 1:30 for oil change & tire rotation. Took to long, wasn't done until about 4:30. Other than that service was good & personnel were very cordial. Just took excessive time for this easy type service.

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DealerRater Mar 10, 2021

Daniel was an awesome salesman. Great experience. Would definitely recommend. Sewell has improved this dealership tremendously. I can only hope the service will be as good as the sales experience.

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DealerRater Mar 4, 2021

Are sale went smoothly and our dealer, Brandon, made sure we were comfortable with our new car before we left the lot!! Thank you so much!!

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DealerRater Feb 23, 2021

After seeing the Sequioa I had been looking for, Jack contacted me as soon as he was able. This happened as Midland was experiencing a storm that left the city without power, water - totally unprepared for the weather. In spite of that, he helped me through every step and provided answers to every question & concern.

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DealerRater Feb 3, 2021

I have been few times so far and have good visits... thx everyone is very nice & helpful with questions i appreciate it thx again im glad all went well

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DealerRater Jan 31, 2021

Trent was very helpful getting my car in and out quickly and cleaned the exterior for me without me asking! My AC is running like brand new! Thank you Trent!

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DealerRater Dec 26, 2020

Brandon Utley was amazing right from the beginning. Luz and Brandon made sure to look out in what would work great for me and my family. They went above and beyond in what i was looking for and they made sure that nothing would delay the process of me getting my first new car. I'm definitely going to refer family and friends to the Cadillac dealership and the Sewell Ford dealership.

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DealerRater Dec 17, 2020

I hope the vehicle services will be as good as the customer response and walk thru on our vehicles that we purchased. Very trustworthy people and stayed on topic/

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DealerRater Dec 16, 2020

The delivery was excellent and Daniel did a great job introducing me to the inside and outside of my new Denali. He has good expertise and could answer all of my questions.

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DealerRater Dec 16, 2020

From ordering the vehicle through receiving, orientation and paperwork the team was excellent. Very seamless process and couldn't be more happy with the experience!

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DealerRater Nov 30, 2020

The team was very helpful & friendly! Glen was great. Accommodating to what we were looking for & quick process. Would definitely recommend my friends to Sewell!

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Cars Jan 8, 2018

VERY PROFESIONAL AND DONE IN TIMELY MANNER !! WAS VERY SATISFIED AND PLEASED WITH THE SERVICE RECIEVED. SERVICE ADVISOR VERY HELPFUL!!


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