Service has gotten much better and faster since Sewell took over. This was the quickest I have ever been in and out for routine maintenance. Carl was very courteous and helpful.
Very pleased with the service I received on a short notice and the help from the service department. Also appreciated that they took the time to clean the car.
This dealership has taken care of my car since purchase. Even though it has changed hands, they have honored the previous agreement and done all my maintenance thus far
I was there by appointment and the car was finished quickly and professionally. The service department left my Cadillac clean and ready to put back into service..
The sales person, Daniel Lopez, was excellent, wasn’t pushy and made sure I got the vehicle I wanted.
I like the courtesy vehicles they provide when needed, or a ride to work when a courtesy vehicle is not available. Their staff is nice and enjoyable to work with. Quality service!
Excellent customer service, the time it took to complete the deal, working with my trade, and then they delivered it to my home. Highly recommend.
I do not wish to make a public comment; therefore, I am not going to say much of anything. I have no complaints about the experience
Steve James is a fantastic person to deal with. He has a great attitude & pays attention to all the details. Highly recommend him. His work ethic is spot on.
Walked in ,, I stated that I had an appointment ,, Billy had my profile pulled up , conferred what was to be completed ,, walked around my truck , signed the papers ,, done , called to let me know the status and again when work was completed.
Took in for Complimentary 1st Oil Change, Employees were Super Nice to My Wife, Service was Completed in a Timely Fashion, Received Update Text Message when Completed as well as Phone Call
Amazing experience. 100% service given. I felt like family. Definitely will recommend to friends and family. My sales associate rocked and my finance guy went above and beyond his job.
Their customer service was beyond expectations! The sales representative explained in detail all the features associated with the vehicle, he was extremely knowledgeable. The purchase was quick and easy...by far the best experience in purchasing a new vehicle!
I believe that Daniel Rodriguez and Michael Cummins took care of business in a very professional manner. They were nice to work with and did so in a timely manner. Good job
I felt the entire team Justin Lara, Daniel Rodriguez and Michael Cummins took care of business the way I expected. I was very pleased and would make the trip again if I had to.
Very courteous with me. Finished in a timely manner and actually did not charge me for the service even though it was not in my sales contract. Great job, will definitely be back again.
The staff that includes Brandon and C.T. were professional, knowledgeable and helpful. They made my experience pleasant. Brandon was helpful from the beginning to the purchase. I would highly recommend Sewell.
Had appointment @ 1:30 for oil change & tire rotation. Took to long, wasn't done until about 4:30. Other than that service was good & personnel were very cordial. Just took excessive time for this easy type service.
Daniel was an awesome salesman. Great experience. Would definitely recommend. Sewell has improved this dealership tremendously. I can only hope the service will be as good as the sales experience.
Are sale went smoothly and our dealer, Brandon, made sure we were comfortable with our new car before we left the lot!! Thank you so much!!
After seeing the Sequioa I had been looking for, Jack contacted me as soon as he was able. This happened as Midland was experiencing a storm that left the city without power, water - totally unprepared for the weather. In spite of that, he helped me through every step and provided answers to every question & concern.
I have been few times so far and have good visits... thx everyone is very nice & helpful with questions i appreciate it thx again im glad all went well
Trent was very helpful getting my car in and out quickly and cleaned the exterior for me without me asking! My AC is running like brand new! Thank you Trent!
Brandon Utley was amazing right from the beginning. Luz and Brandon made sure to look out in what would work great for me and my family. They went above and beyond in what i was looking for and they made sure that nothing would delay the process of me getting my first new car. I'm definitely going to refer family and friends to the Cadillac dealership and the Sewell Ford dealership.
I hope the vehicle services will be as good as the customer response and walk thru on our vehicles that we purchased. Very trustworthy people and stayed on topic/
The delivery was excellent and Daniel did a great job introducing me to the inside and outside of my new Denali. He has good expertise and could answer all of my questions.
From ordering the vehicle through receiving, orientation and paperwork the team was excellent. Very seamless process and couldn't be more happy with the experience!
The team was very helpful & friendly! Glen was great. Accommodating to what we were looking for & quick process. Would definitely recommend my friends to Sewell!